Trainings

Basic Management Skills

Duration: 2 days, 3-3.5 hours per day
Brief Description:

• A two-day training based on the management cycle. We will sequentially cover all the tasks that managers face daily, such as setting tasks, monitoring their execution, providing feedback, and delegation. The training consists of a theoretical part, individual assignments, and group work.
• Target Audience: Aspiring managers, new managers, and those who want to structure their knowledge of the management cycle. 
• Bonus for participants: A selection of books/articles/materials on the topic (access to a platform*)

Business Correspondence

Duration: 2-2.5 hours

Brief Description:

• This training covers the basic principles of business correspondence. We will discuss what business communication entails, how cultural differences affect it, what business correspondence looks like in the era of messengers and social media, and the tools available for online communication.
• Participants are required to complete a homework assignment before the training.
• During the training, both individual and group practical work is planned.
• It is also possible to review participants' cases and receive recommendations from the speaker.

Emotional Intelligence

Duration: 3 hours

Brief Description:

• One of the most sought-after competencies that everyone, from managers to frontline employees, strives to develop. It is useful both at work and in everyday life. The training covers what emotional intelligence is, emotions, self-regulation, and self-motivation.
• Participants will learn to recognize their own and others' emotions. We will also discuss empathy and how to handle others' emotions.
• A homework assignment is required before the training.
• During the training, both individual and group practical work is planned.

Professional Burnout

Duration: 2 hours
Brief Description:

• This training is conducted in two formats: for managers and for frontline employees. The first version focuses on identifying and managing burnout in employees, while the second focuses on self-diagnosis.
• We will also discuss the causes, manifestations, and prevention of burnout.
• Participants are required to complete a homework assignment before the training.
• During the training, both individual and group practical work is planned.

Collaboration and Teamwork

Duration: 2.5 hours
Brief Description:

• During the training, we discuss cross-functional interaction, how to communicate in a way that maximizes benefits for your team and the business as a whole.
• We will explore the concept of principled negotiations and the qualities that a successful negotiator should possess.

Feedback

Duration: 2.5 hours
Brief Description:

• This training is conducted in two formats: for managers and for frontline employees. The first version focuses on giving and receiving feedback from subordinates. The second version discusses feedback between colleagues and to supervisors.
• We will cover the principles and rules of providing feedback, study the "Johari Window" tool and its application, and discuss common mistakes made when giving feedback.
• Participants will also practice applying different feedback models in groups.